Tulip International Reproductive Center Website Privacy Policy
Welcome to the official website of Tulip International Reproductive Center (hereinafter referred to as "this website").
We deeply understand the importance of privacy to you and will respect your privacy. This Privacy Policy (hereinafter referred to as "these Terms") aims to explain how we collect, use, store, share, and protect your personal information, as well as how you manage your personal information.
Please carefully read and fully understand these terms before using this website and the services it provides. By using or continuing to use our services, you agree to our collection, use, storage, and sharing of your relevant information in accordance with these terms.
1、 How do we collect and use your personal information
Personal information refers to various types of information recorded electronically or in other ways that can be used alone or in combination with other information to identify the identity of a specific natural person or reflect the activities of a specific natural person. During your use of our services, we may collect the following types of personal information:
1. The information you voluntarily provided to us
Online consultation and appointment information: When you use the "online consultation", "appointment expert" or similar services on this website, you may be asked to provide your name, contact phone number, email address, age, gender, and a brief description of the fertility status you wish to consult. We collect this information to contact you and provide you with preliminary and personalized assisted reproductive counseling services.
Cooperation and franchise application information: When you apply for cooperation or franchise through this website, you may be asked to provide your name, company name, position, contact phone number, email address, and intention to cooperate. We collect this information to evaluate your eligibility for application and to engage in subsequent business communication with you.
Information subscription and activity participation information: When you subscribe to our news or participate in online activities, you may provide your email address. We use this information to send you notifications related to the content or activities you have subscribed to.
2. Information automatically collected by us during your use of the service
Device and log information: When you visit this website, our server will automatically record some information, including your IP address, browser type, operating system, visit date and time, web page history you have browsed, etc. These pieces of information help us analyze website traffic, improve website management, ensure website security, and optimize your browsing experience. We will not associate this information with your personal identity.
Cookies and similar technologies: In order to ensure the normal operation of the website, we will store small data files called cookies on your computer or mobile device. Cookies typically contain identifiers, site names, as well as some numbers and characters. With the help of cookies, websites can store your preferences and other data to enhance your browsing experience. We will not use cookies for any purposes other than those stated in these terms. You can manage or delete cookies according to your preferences.
Please understand that the services we provide to you are constantly updated and developed. If a service is not mentioned in the above description and has collected your information, we will separately explain the content, scope, and purpose of the information collection to you through page prompts, interaction processes, and agreement agreements to obtain your consent.
2、 How we use your highly sensitive personal information
The brief description of your fertility status that you voluntarily provided during the consultation process is highly sensitive personal information. We will only use such information for the following purposes with your explicit consent:
For internal evaluation: Our medical consultants or expert team will conduct a preliminary assessment of your situation to determine if you may be suitable for our services.
For communication with you: Based on the health information you provide, we will have more targeted communication and answers with you.
We promise to protect your health-related information with the highest standards of security measures and use it only within the minimum necessary scope to provide you with services.
3、 How do we share, transfer, and publicly disclose your personal information
We have a confidentiality obligation to your information and will not sell or rent your personal information to any third party. We will only share, transfer or publicly disclose your personal information in accordance with the principles of legality, legitimacy and necessity in the following situations:
Obtaining your explicit consent: After obtaining your explicit consent, we will share your personal information with other parties.
Sharing under legal circumstances: We may share your personal information with external parties in accordance with laws and regulations, litigation dispute resolution needs, or as required by administrative or judicial authorities in accordance with the law.
Shared with authorized partners: Some of our services will be provided by authorized partners solely for the purposes stated in these terms. We may share some of your personal information with our partners to provide better customer service and user experience. For example, we may share information with technology service providers to support the functionality of our website. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary for providing services. Our partners have no right to use the shared personal information for any other purpose.
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
Transfer with explicit consent;
When it comes to mergers, acquisitions, or bankruptcy liquidation, if there is a transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this privacy policy. Otherwise, we will require the company or organization to seek your authorization and consent again.
We will only publicly disclose your personal information in the following situations:
After obtaining your explicit consent;
Legal Disclosure: We may publicly disclose your personal information in the event of legal, procedural, litigation, or mandatory requirements from government authorities.
4、 How do we protect your personal information
We have implemented industry standard security measures to protect the personal information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss of data.
We will use encryption technology to ensure the confidentiality of data.
We will deploy access control mechanisms to ensure that only authorized personnel can access personal information.
We will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
We will try our best to ensure the security of any information you send us, but please understand that due to technical restrictions and possible malicious means, it is impossible to always guarantee the security of information 100% in the Internet industry.
5、 Your rights
According to relevant laws, regulations, and standards in China, we guarantee that you exercise the following rights over your personal information:
Access to your personal information: You have the right to access your personal information, except in exceptional circumstances as provided by laws and regulations.
Correction of your personal information: When you discover errors in the personal information we process about you, you have the right to request us to make corrections.
Delete your personal information: In certain circumstances, you may request the deletion of your personal information from us.
Change the scope of your authorization and consent: Each business function requires some basic personal information to be completed. For the collection and use of additional personal information, you may give or revoke your authorization and consent at any time.
Account cancellation: If our website provides account registration function, you can cancel the previously registered account at any time.
In response to your above request: To ensure security, you may need to provide a written request or prove your identity in other ways.
You can contact us through the contact information provided in Article 8 of these terms to exercise your rights.
6、 Protection of Minors' Information
Our website and services are primarily aimed at adults. Minors should not create their own user accounts without the consent of their parents or guardians. For the collection of personal information of minors with the consent of their parents, we will only use or publicly disclose this information when permitted by law, with the explicit consent of parents or guardians, or when necessary to protect minors.
If we find that we have collected personal information of minors without obtaining verifiable parental consent in advance, we will try to delete the relevant data as soon as possible.
7、 How to update this clause
Our privacy policy may change from time to time. Without your explicit consent, we will not reduce the rights you are entitled to under this privacy policy. We will post any changes made to these terms on this page. For significant changes, we will also provide more prominent notifications (such as pop-up prompts on the website homepage).
8、 How to contact us
If you have any questions, opinions, or suggestions regarding this privacy policy, or wish to exercise your personal information rights, please contact us through the following methods:
Company Name：
Contact address: [Please fill in your company's official contact address]
Contact phone number: [Please fill in your official contact phone number]
Email: [Please fill in your official contact email]
We will review the issues as soon as possible and provide a response within fifteen working days after verifying your user identity.
